Guaranty Trust Bank (GTBank) has announced that all branches nationwide will open on Saturday, October 26 and Sunday, October 27, 2024.

The banks hope the decision will offer much-needed relief to customers who have faced banking service transaction challenges following a system upgrade on Friday, October 11, 2024.

The message reads: “Dear Customer, We sincerely apologize for any inconvenience you experienced during our recent transition to a new and robust core banking application system.

"We are also pleased to inform you that all our branches nationwide will be open this weekend.

"We are open this weekend. Saturday, October 26th (9:00am- 2:00pm) Sunday, October 27th (9:00am - 1:00pm)"

Nigerian banks migrate to new core banking system

Legit.ng reported how various financial institutions announced upgrades to their core banking applications, affecting digital transaction channels.

Sterling Bank, Zenith and Access Bank (later postponed) announced the migration to a new core banking system on different dates.

The core banking application is a backend system that processes daily transactions and posts updates to accounts and other financial records.

In a statement explaining the system upgrade, Abubakar Suleiman, the chief executive officer (CEO) of Sterling Bank, it was noted that the transition would allow the bank to domesticate its technology costs and reduce the cost of financial inclusion.