Business News of Friday, 13 December 2024

Source: www.mynigeria.com

Bolt, Uber, others ride-hailing drivers adjust fares above app-quoted prices

File image File image

Nigerian drivers working with platforms such as Bolt, Uber, and inDrive are asking passengers to pay more than app-quoted fares to cope with current petrol prices.

The comes shortly after the recent increment in fares implemented by Uber and others.

Recall that Uber implemented a 13% fare increase for its UberX service in September, acknowledging drivers' growing operational challenges.

The statement from Uber read: "We understand that your operational costs may have risen due to the current macroeconomic conditions, and we aim to help protect your earnings.

"To address this, we have implemented a 13 percent increase in the UberX product."

Bolt also made similar price adjustments in Abuja.

Bolt's management adjusted its fares to the minimum fare for Bolt rides, which has been raised from N1,300 to N1,495, and the start fee has been increased from N737 to N884.

The company also revised its cost per kilometre from N124 to N152, and the charge per minute has been increased from N21 to N25.

A statement from Bolt read: "This is intended to ensure that drivers can cover their operational expenses while still remaining affordable for passengers."

Sharing her experience, a Bolt user, Faith Lisa, stated: “I ordered a Bolt ride from Ikoyi to Lakowe, and the price of the ride was N10k on the app.

"During the trip, the driver complained that the fare was too small. He explained how he had to wait in the queue for hours and kept hinting that I should pay more.

"When I was about to pay, he asked for an additional N5,000. After bargaining for over 10 minutes, I added N2,000."