Access Bank has apologised to its customers for the service disruptions experienced across all its digital platforms.

In a statement released on X, the bank assured its customers that efforts are underway to address the disruptions and restore services to full functionality.

The statement reads: "Dear Valued Customers, You may experience some challenges while carrying out transactions on our channels. Please bear with us during this time as we work swiftly to ensure the stability of our services across all platforms.

"We are sorry for any inconvenience this may cause. Thank you for your patience."

In another message directly to customers, the bank said they can use its USSD platform to carry out transactions.

It reads: "You may experience challenges while using your AccessMore app and Internet banking platform. Please bear with us as we work to restore our channels. In the interim, please use *901# and your Access debit card for quick transfers and payments.

"If you have been debited for any transaction, please allow some time for the credit or reversal to reflect once this issue is resolved."