Microsoft outlook users experience Software Blackout

Microsoft outlook service had a worldwide blackout today following a software “configuration update”.

Outlook users were unable to connect to their Outlook.com as the site had difficulty in loading for some hours.

“We’ve received reports of users experiencing issues accessing their Exchange Online accounts via Outlook on the Web,” Microsoft tweeted on Thursday morning.

The company had deduced the cause of the outage, stating, “We’ve determined that a recent configuration update to components that route user requests was the cause of impact. We’ve reverted the update and are monitoring the service for recovery.”

Besides the outlook outage, Microsoft had other service outages during the week, which affected its Office 365, Teams, and other services for several hours.

Microsoft users gave public utterances on social media because of the impact of the outages on them. One can relate to their opinions considering that the Covid-19 pandemic has made most people turn to the remote working system.

We've received reports of users experiencing issues accessing their Exchange Online accounts via Outlook on the Web. Our initial investigation indicates that India-based users are the primarily impacted audience. Further details can be found in your admin center under EX223208.
— Microsoft 365 Status (@MSFT365Status) October 1, 2020