A Twitter user with the Twitter handle @Fashionjuel1 has narrated how her entire life savings was wiped off in 15 minutes from her Zenith Bank account.
The lady, who described herself as a healthcare enthusiast, said that on Friday, October 21, 2022, she had woken up at about 1 am join a church programme when she discovered that all her life savings and everything she had worked for all her life savings totalling N6 million disappeared without a trace in 15 minutes.
According to her, it was to the porosity and negligence of the bank.
She detailed the steps she took to have her money returned.
She said she went to the bank before 9 am the same day and met a cold and unprofessional staff at the bank who put her off.
According to her, she was passed from one manager to another until she met a lady who kept her waiting for 35 minutes.
She appealed to the apex bank, the Central Bank of Nigeria (CBN) and the Federal Competition and Consumer Protection Commission (FCCPC) to prevail on the bank to retrieve her stolen funds.
She said: “I’m calling on @cenbank @fccpcnigeria to help me investigate a fraudulent transaction in my Zenith account in the early hours of October 21, 2022, thereby withdrawing a total of 6m nairas from my account in the space of about 15 minutes.”
Money reversed
On Saturday, she returned to Twitter to say that the bank had reached out to her and that all her funds had been returned to her account following a social media outcry.
Another lady said she had a similar encounter with the bank after she lost her life savings but that the bank swiftly intervened and returned her funds within 24 hours.
She said she suspected an insider, which was identified but was not named.
I want to use this medium to THANK YOU all for your MAXIMUM SUPPORT. Without you I am ???? % sure I won’t have succeeded in retrieving my money.
— Dr Ola Sandra Ndukwe (@olakhisha) October 21, 2022
Few hours after I made the post, Zenith Bank reached out to me.
In Less than 24 hrs, I was informed my whole money has been refunded.
Congratulations to you and us. It's a victory to all ???????? who has been defrauded by the laxity of the banks. This also shows the POWER of Social Media, especially @Twitter . I hope @fashionjuel also gets back her N6M defrauded from the same Zenith Bank account. pic.twitter.com/qxUTbfrtLM
— #MahsaAmini #OpIran #NigeriaFloods #EndSARS (@prettycachy) October 21, 2022
I want to use this medium to THANK YOU all for your MAXIMUM SUPPORT. Without you I am ???? % sure I won’t have succeeded in retrieving my money.
— Dr Ola Sandra Ndukwe (@olakhisha) October 21, 2022
Few hours after I made the post, Zenith Bank reached out to me.
In Less than 24 hrs, I was informed my whole money has been refunded.
