The Managing Director of Mainpower Electricity Distribution Limited (MEDL), Ernest Mupwaya, has stated that the power company is committed to improving power supply in Enugu State.

He made this known to journalists after MEDL took over from its mother company, Enugu Electricity Distribution Company Plc, EEDC.

He continued that collaboration with customers and stakeholders is essential, highlighting the new electricity law and the establishment of the Enugu State Electricity Regulatory Commission (EERC) as major steps towards unlocking the sector’s potential and ensuring reliable power supply.

He said: “The company’s transformation plan focuses on reducing aggregate technical, commercial, and collection (ATC&C) losses to 25% within 12 months by installing smart meters, starting with high-loss zones and government institutions.

“Public awareness campaigns and mobile courts will combat energy theft.

“Mainpower is deploying modern Customer Relationship Management (CRM) systems and establishing 24/7 service response teams in Enugu and Nsukka to quickly resolve faults.

“Infrastructure upgrades, including smart grid technology and the installation of auto-reclosers and sectionalizers, will further enhance efficiency. The company is also acquiring new tools to support fast delivery service and increase customer satisfaction.

“Looking ahead, Mainpower plans to provide uninterrupted electricity to priority clusters such as urban centres and government hubs, with a phased expansion to residential areas by 2028.

“With everyone’s cooperation, we are confident that Enugu State will witness a transformation in power supply.

“We are here to deliver, and we want our customers to hold us accountable.”