Business News of Monday, 14 October 2024

Source: www.mynigeria.com

GTBank delays branches reopening nationwide as system core upgrade takes longer

Guaranty Trust Bank (GTBank) has disclosed a delay in the reopening of its branches because of an ongoing system upgrade.

It was earlier communicated that the bank will resume operations at 9:00 am on Monday, October 14 but the bank has informed customers that branches will now open at 12:00 noon.

In a statement shared to customers, GTBank explained that they delayed due to the bank's migration to a new and improved Finacle Core Banking Application system, which has taken longer than anticipated.

The statement read: "Dear customer, following our recent notification on the transition to a new and robust suite of Finacle Core Banking Application Systems, we would like to update you that this transition has taken a little longer than planned.

"As a result, all banking channels, including our branches, originally scheduled to reopen at 9:00 a.m., will now open at 12:00 noon today.

"We understand that you rely on our services to carry out important financial transactions, and we apologize for every inconvenience this disruption to our banking services might cause you.

"We ask for your continued support as we complete this transition."