Guaranty Trust Bank Plc has confirmed that there has indeed been an attempt to compromise its website domain.

The bank’s management made this known in a statement on Thursday, August 16, 2024, in Lagos.

According to the bank, the hacking attempt happened on Wednesday, a day after the bank renewed its domain name.

This disrupted the website temporarily, and left customers unable to access online services.

They however noted that the bank did not store customer information on the website so no customer data was compromised.

The bank said: “Our attention has been drawn to reports in the media alleging that hackers have seized the bank’s website, cloned it, and intercepted customers data.

“This led to widespread concern and media reports suggesting that the bank’s website had been cloned, potentially putting customer data at risk. The incident was unsuccessful and its website was not cloned.

“While there was an isolated incident of an attempt to compromise our website domain, we would like to assure all our customers and stakeholders that the bank’s website has not been cloned and that we do not store customer information on our website.

“As such, there has been no instance of compromise of customer data.
According to the bank, the financial institution’s information security experts are currently working round the clock to restore the domain settings shortly.

“We urge all our customers to please disregard the claims in these media reports and assure you of our unwavering commitment to safeguarding customer data,” it added.