First Bank of Nigeria has issued an official update concerning ongoing service disruptions on its mobile banking platform, FirstMobile.

In a statement shared with customers on Tuesday, the bank apologized for the inconvenience caused and reassured users that its technical team is actively working to resolve the issues.

The service disruption, which has left customers unable to carry out transactions via the FirstMobile app, comes when many Nigerians rely heavily on digital banking services for their day-to-day financial activities.

"Service Update on FirstMobile. We sincerely apologize for the inconvenience you have been experiencing on our FirstMobile platform.

"Please be assured that our team is actively working to resolve the issue as quickly as possible.

"In the meantime, you can continue to carry out transactions using our alternative channels: Lit App, FirstOnline, USSD (*894#), ATMs, and Firstmonie Wallet.

"While we work to restore normal service, we kindly remind you to stay vigilant against fraudsters who may attempt to obtain your personal banking details. Please never share your banking information with anyone.

"We appreciate your patience and understanding as we resolve this issue. Thank you for choosing us."