Ecobank has outlined seven key steps customers can take to safeguard their accounts from potential scams.
In a message sent to customers, the bank stressed the importance of vigilance, urging customers to prioritise the security of their personal and financial information.
Part of the message reads.
"We all like partying and spending time with our family and friends in festive times... but it's also the peak time for scammers to try and steal your money.
"If you suspect any unusual activity on your account, make sure you report it to Ecobank immediately using our 24/7 Ecobank Assist service ecobank.com/ecobankassist."
Here are some tips to follow to help protect you from them:
- Use a secure network for financial transactions.
- Avoid online financial transactions when using public WiFi: Use caution when sharing sensitive information.
- Never send or share financial details like card numbers, passwords, or PINs via email or unsecured platforms.
- Use proper disposal methods for financial documents Safely dispose of financial statements you no longer need by shredding or securely destroying them.
- Use vigilance with unsolicited communications Be suspicious of unexpected calls, emails, or texts.
- Avoid providing personal or financial details to unknown sources: Use common sense with prize notifications.
- Ignore messages claiming you’ve won a prize in a competition you didn’t enter.
- Use secure methods to dispose of old devices Remove all data from devices before selling or discarding them and reset mobiles to factory settings.
- Use security software for device protection: Install and maintain anti-virus software, firewalls, and spyware blockers to safeguard your devices.